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-   -   Radio Stops Working (https://www.voltforumz.com/showthread.php?t=594)

lupette 07-18-2013 12:44 PM

Radio Stops Working
 
Hi all :) I posted this in the Newbie area after introducing myself . . . but I think it will be better to place it here:

When we activated Siris Radio our regular AM & FM radio stopped working. We got static but no signals. Thinking it was something they (Siris) did, we called and had them troubleshoot. The first time they were able to get all working but the next time we drove the car, it was out again and subsequent calls to them proved fruitless. Thinking it would fix the radio, we asked them to remove the XM signal and cancel our service. They did and now we still have no AM or FM but we do get the advertising from the XM channel 0. Right now it is at the Dealer for repairs. I was just wondering . . . has anyone else here had this problem or heard of it?

pbiersac 05-29-2015 12:49 PM

I found your post about the AM/FM radio problems after signing up for Sirius XM. I think I'm having the same problem after signing up for the Sirius XM trial last week.

I was listening to a morning show on FM and when it went to commercial break, I tuned into the satellite channels for a while. As far as I know, AM/FM/XM were all OK on the way to work. After work, I tried listening to FM channel on the way home and nothing but silence. Not even static, just dead air. Sirius XM still tuned in, CD player still works, USB media still plays...but no AM/FM radio anymore. It's been like that for the last week.


I called the Volt Advisory team to see if there's anything I could do and they walked me though resetting some factory defaults but that didn't work. I checked antenna and fuses but nothing appeared out of line either. I dropped the Volt off at the dealer this morning and just received a call stating that the problem is "inside the radio". After leasing the Volt for 3 years, I purchased it last month and now the radio is 1 month out of factory warranty so dealer wants $525 to replace it. I don't feel like paying $525 to replace something that broke "inside" itself after turning on satellite radio.

I know it's been a few years since you posted but I was hoping you could share more about what Sirius may have done to restore your AM/FM signal the first time. Were you able to find a permanent fix after AM/FM radio stopped working after that? I'm looking for any answers I can get before I plunk down a lot of money for a radio that stopped working "inside" itself (I really feel that this is a Chevy problem to fix, not mine!).

If you can help, please let me know. Thanks in advance!

~PAUL~

lupette 06-01-2015 10:00 PM

Hi Paul. It sounds like the same problem we had. I don't remember all of the particulars but we had to take it to the dealer and they . . after trying several things that didn't work . . . replaced the radio. Ours was under warranty so it didn't cost us anything. We have not signed up again for the Sirius Radio since the new one was installed. Everything seems to work fine now. I think it is a problem with the radio and sirius satellite, but I cannot prove that. For us . . . it happened when we cancelled the service and tried to go back to just regular radio. It's as if they kill something in the radio when they sign you up for the service. What area are you in?


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